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What is the polite way to ask an examiner to say something again?
- Pouvez-vous répéter, s'il vous plaît ?
- Quoi ?
- Encore.
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Pouvez-vous répéter, s'il vous plaît ? It is polite, uses vous and is a full request.
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What to do when you do not understand or do not know a word: ask for repetition, describe the word, rephrase, use fillers, correct yourself and keep going in French.
Everyone, even a French speaker, sometimes does not understand or cannot find a word. What matters is how you cope. In the speaking tests, a repair strategy is rewarded: if you ask for repetition and then answer correctly, you get the same marks as if you had understood at once. In writing and reading, strategies help you work out unknown words or find another way to say what you mean.
Strategies are not tricks; they are real skills of communication. They keep you speaking in French, show your range, and reduce stress. Learn a small set of sentences for each strategy and use them with confidence. Tap the words to hear them.
Say it in French and politely. «Pardon ?» «Comment ?» «Pouvez-vous répéter, s'il vous plaît ?» «Pourriez-vous parler plus lentement ?» «Je n'ai pas compris.» «Qu'est-ce que ça veut dire ?» «Qu'est-ce que vous voulez dire ?» If you understood part: «J'ai compris le début, mais pas la fin.» You can also check your understanding: «Vous voulez dire que…?» or «Si je comprends bien, vous me demandez si…».
Use «vous» with the examiner unless told otherwise, and «tu» with a friend in a role play. Do not say «quoi ?», which is rude. Use gestures and a friendly face. In listening, if you miss a word, keep going: the context will often help you. In reading, skip the word and come back.
What is the polite way to ask an examiner to say something again?
Pouvez-vous répéter, s'il vous plaît ? It is polite, uses vous and is a full request.
This technique is called circumlocution: talk around the word. Describe what it is for: «C'est un objet qu'on utilise pour écrire» (a pen). Describe what it looks like: «C'est grand et rond et on le met sur la table» (a plate). Give a category: «C'est un animal, il vit dans l'eau» (a fish). Say the opposite: «Le contraire de grand» (small). Give an example: «Par exemple, du lait ou du jus».
You can also use a similar word you know: «une chose pour…», «un endroit où…», «une personne qui…». Use a cognate with a French ending: «le problème», «la situation». Ask: «Comment dit-on… en français ?» only as a last resort. The aim is to keep speaking French, show vocabulary and be understood.
Fillers keep the conversation going while you think. «Alors…», «Euh…», «Voyons…», «Eh bien…», «En fait…», «C'est-à-dire que…», «Comment dire…», «Laissez-moi réfléchir…», «Attendez…». Use one or two in each answer but do not overuse them. Also use phrases that show you are thinking about the question: «C'est une bonne question», «Je dirais que…», «Alors, d'abord…».
Do not say «um» or «er» in English. Do not stay silent for more than a couple of seconds. If you are stuck, say something simple: «Je ne sais pas trop, mais je pense que…». Then give an answer, even a basic one. The fluency criterion rewards a natural flow, not perfection. Keep your voice steady and calm.
Which is a good French filler while you think?
Voyons... Voyons is a natural French filler; um and er are English.
If a sentence is going wrong, stop and say it a simpler way. Instead of a complicated passive, say «On a construit la maison en 1990». Instead of a long relative clause, use two short sentences. Use «c'est» and an adjective: «C'est important». Change the verb: if you cannot remember «se plaindre», say «Je ne suis pas content». Choose the language you know.
Also paraphrase to check meaning: «Vous voulez dire que c'est trop cher ?» and «En d'autres termes, c'est difficile». In writing, if you do not know a word, use one you know: «un grand magasin» instead of «un centre commercial», «une personne âgée» instead of «un retraité». This is not cheating: it shows you can adapt. But keep accuracy, so choose simple structures you control.
Everyone makes mistakes. When you notice one, correct it calmly: «Pardon, je voulais dire…», «Non, excusez-moi…», «Plus exactement…». For example: «Je suis allé… pardon, je suis allée au cinéma». A quick correction shows awareness of accuracy and does not lose marks. Do not repeat the same error several times and do not apologise for ages.
In writing, cross out neatly with one line and write the correct word above. In listening, if you realise a number was wrong, write the right one clearly. In speaking, keep going after a slip. Examiners reward communication, so a minor error should not stop you.
You said "Je suis allé" but you are a girl. What do you say?
Pardon, je suis allée. A brief correction in French shows accuracy and keeps the flow.
Dialogue 1 (not understanding). Examiner: «Qu'avez-vous fait récemment pour vous détendre ?» You: «Pardon, pouvez-vous répéter, s'il vous plaît ?» Examiner: «Qu'est-ce que vous avez fait pour vous détendre ?» You: «Alors, hier, j'ai écouté de la musique et j'ai regardé un film.»
Dialogue 2 (forgotten word). You: «J'ai acheté un… comment dire… un objet qu'on utilise quand il pleut.» Examiner: «Un parapluie ?» You: «Oui, exactement, un parapluie.» Practise these with a partner: one plays the examiner, the other uses the strategy. Swap roles. Record and listen: are you polite and clear?
Know your strategies by heart: three phrases to ask for repetition, three fillers, three ways to describe a word. In the exam, do not feel embarrassed: examiners expect you to ask for repetition at times. Do not overuse them either: aim to answer most questions directly and use strategies only when needed.
In writing, a similar approach works: if you cannot spell a word, use another. If you do not know a verb, use a simpler one. In reading, guess the meaning of new words from context. In all papers, keep going and never leave a blank. The best language learners are those who communicate despite gaps.
What is the aim of a communication strategy?
To keep communicating in French despite a problem. Strategies help you stay in French and still get your message across.
You did not hear the question. Say what you would ask (vous).
Answer: Pardon, pouvez-vous répéter, s'il vous plaît ?
You cannot remember the word for "bakery". Say what you would say to describe it.
Answer: C'est un endroit où on achète du pain.
You made a mistake with the verb. Correct yourself, and then say your answer more simply.
Answer: Pardon, je voulais dire : je ne suis pas content, parce que c'est trop cher.
Try each one, then open the answer.
Translate into French: Could you repeat, please? (vous)
Answer: Pouvez-vous répéter, s'il vous plaît
Translate into French: I did not understand.
Answer: Je n'ai pas compris
Translate into French: What does that mean?
Answer: Qu'est-ce que ça veut dire
Translate into French: Let me think.
Answer: Laissez-moi réfléchir
Translate into French: It is an object that you use to write. (describe a pen)
Answer: C'est un objet qu'on utilise pour écrire
Translate into French: It is a place where you buy bread. (describe a bakery)
Answer: C'est un endroit où on achète du pain
Translate into French: Sorry, I meant to say that I prefer tea.
Answer: Pardon, je voulais dire que je préfère le thé
Translate into French: If I understand correctly, you want to know where I live. (vous)
Answer: Si je comprends bien, vous voulez savoir où j'habite
Translate into French: Could you speak more slowly, please? I did not understand the end of the question. (vous)
Answer: Pourriez-vous parler plus lentement, s'il vous plaît ? Je n'ai pas compris la fin de la question
Translate into French: In other words, the problem is that it is too expensive for young people.
Answer: En d'autres termes, le problème, c'est que c'est trop cher pour les jeunes
Translate into French: It is something that you wear on your head when it is cold. (describe a hat)
Answer: C'est quelque chose qu'on porte sur la tête quand il fait froid
What does "Excusez-moi, je voulais dire : plus exactement, je préfère la montagne" mean?
Answer: Excuse me, I meant to say: more precisely, I prefer the mountains
Longer tasks with the marking points. These are Yumio practice questions.
You are in a speaking test. Write the French you would say: (a) you did not hear the question, (b) you cannot remember the word for "umbrella" (describe it), (c) you need a moment to think. [5 marks]
Answer: Pouvez-vous répéter, s'il vous plaît ? C'est un objet qu'on utilise quand il pleut. Voyons...
Write a short exchange (about 40 words) in French in which you do not understand a question, ask for clarification, correct a small mistake and give your answer. [6 marks]
Answer: Pardon, je n'ai pas bien compris. Pourriez-vous répéter ? Ah oui. Alors, je suis allé... pardon, je suis allée au cinéma samedi dernier avec mes amis, et c'était génial parce que le film était drôle.
Saying quoi ?
Say pardon ? or comment ?
Switching to English
Describe the word in French.
Staying silent
Use a filler or ask for repetition.
Using tu with the examiner
Use vous.
Overusing strategies
Answer directly when you can.
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